OWNERSHIP/COPYRIGHTS 

Ownership of the final artwork become the property of the client, having unlimited, indefinite, and royalty-free use of artwork upon approval of the final draft.  eShirtPress.com retains rights to display the artwork in portfolio and advertising materials.  All concepts or any preliminary materials which are not selected by the client or are not included in the final delivery, remain the full property of eShirtPress.com. 
  

DELIVERY OF INITIAL CONCEPTS 

1.  All interaction occurs over the internet.  This does not mean that we are not available by phone.  In fact we encourage our clients to call during normal business hours 9AM to 5PM Central Standard Time.  This simply means that concepts are sent via email, revisions must be submitted through the clientcenter(link will be provided), and logo kits will be delivered via email unless otherwise requested. 

2.  Order confirmation will be sent to you by email confirming the immediate start of the project within one business day.  Orders are confirmed only after receipt of completed order form and payment confirmation. 

3.  Initial concept delivery is typically within 3-5 business days of the order confirmation depending on which package you purchased. 
  

*Some projects are completed within a matter of days while others may take months to complete.  Guaranteed  24 hour service may be available for an additional fee. 
  

REVISIONS 

1.  Interaction occurs over the internet. 

2.  Revision requests shall be submitted through your online account center.  Revisions cycles consist of 1-8 additional versions of original concept that incorporate the specific changes requested by the client.  The purpose of the revision process is to form and mold  the concept we created for you based on  the information you provided us into what you the client  determines.  Client's requests shall be modifications of one chosen concept only.  Revision requests that depart from the current composition and require major graphical changes, will be honored and completed in a timely manner set forth by these terms and conditions.  However, eShirtPress.com reserves the right to charge $25 for each such revision.  No revision work which requires payment will be started without authorization from the client. 

3.  Revision cycles typically take 3-5 business days to complete.  Guaranteed 24 hour service is available for an additional fee. 

4.  Client has 30 days  to respond to each set of concepts/revisions submitted for client review.  If after 30 days  the client has failed to respond , eShirtPress.com assume the project complete, and shall be deemed complete. 
( A $25 reactivation fee will apply) 
  
  

FINAL DELIVERIES 

1.  Upon completion of your project , your final files will be sent via email for immediate use. 

2.  You will receive your logo files in a high resolution TIFF(print-ready) and in to web-ready file formts(JPEG, GIFF).  Additional files are available upon request. 
  

ADDITIONAL WORK 

Should the client require additional services beyond the scope of the package purchased (either concurrently with the project or at a later date), the client will be provided with a price list for such changes.  Additional work will be done after pre-paying add on services in full. 
  

GUARANTEE & REFUND POLICY 

eShirtPress.com is committed to designing a new logo for you that you will be completely satisfied with.  At any time before requesting your first round of revisions, you may request to have all work stopped and your money refunded(less a $25 service fee for all refunds).  Refunds will be processed within 5-10 business days of your request. 

This refund policy is void if any of the following conditions apply:  If you have requested revisions; If we do not hear back from you for more than 30 days; If you have approved your logo;  If the company we are making the logo for closes, changes their name, or their activity. 

Once you have requested your first round of revisions, you will no longer be eligible for a refund.  However if you are not happy with the design we will supply you with a new set of concepts FREE of charge. 
  

REGARDING TRADE MARKS & SERVICE MARKS 

eShirtPress.com expects the client to perform research on their company name to be sure the name is not already in use and securing a trademark etc. to protect the clients legal rights to any name or image.  eShirtPress.com will not be held responsible for any legal action that may result from improper due diligence on the availability of a company name or image. 
  

CHARGEBACKS 

eShirtPress.com will assess a $25 processing fee in the event of a charge back.  Client will also be liable for all collection and legal expenses incurred in the collection of funds owe to eShirtPress.com for services rendered or breach of contract.  Client concedes that eShirtPress.com will peruse and enforce these terms to the fullest extent of the law. 
  

LEGAL DISPUTES 

Client hereby agrees and consents to venue in Autuaga County, Alabama, USA, in the event of any legal action regarding these Terms and Conditions or of any copyright enforcement regarding the subject matter of these Terms and Conditions.